Shipping Policy – Sable & Slate
Shipping Partners
Sable & Slate partners with major carriers such as USPS, FedEx, DHL, and UPS to ensure reliable delivery. These carriers work with local couriers to deliver your order directly to your door.
Order Processing and Verification
All orders are processed after payment confirmation. Orders may be subject to verification to prevent fraudulent activity. In some cases, additional information may be required before processing.
Processing Time
Orders are typically processed within 1–2 business days.
During peak periods or high demand, processing times may be slightly extended.
Orders are processed Monday through Friday, excluding holidays.
Shipping Time
Shipping begins once your order has been processed and handed to the carrier.
Estimated delivery times:
- United States: 3–5 business days
Delivery times are estimates and are not guaranteed.
Address Changes
Address changes can only be made before an order has been shipped.
Once an order has been dispatched, we are unable to modify or reroute it.
If an incorrect or incomplete address is provided at checkout, the customer may be responsible for any additional shipping costs.
Shipping Locations
We currently ship within the United States.
Orders may be fulfilled from our U.S. or international fulfillment partners depending on product availability.
Tracking Information
All orders include tracking.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Tracking updates may take 24–72 hours to appear.
Delays and Delivery Issues
Delays may occur due to carrier issues, weather conditions, or incorrect shipping details.
Sable & Slate is not responsible for delays caused by the carrier or incorrect information provided at checkout.
Lost or Stolen Packages
If tracking shows your package as delivered but you have not received it, please contact the carrier directly.
Sable & Slate is not responsible for packages marked as delivered.
Duties and Taxes
International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer.
Contact Information
For any questions regarding your order, please contact us:
Sable & Slate
127 N Higgins Ave
Missoula, Montana 59802
United States
Email: support@sableandslate.co
Phone: +1 (406) 476-4035